Privacy Policy
Privacy Policy
Privacy Policy — Appointwise
Last updated: 23 October 2025
Appointwise (“we,” “us,” “our”) provides tools that help businesses manage leads and appointments. This Privacy Policy explains what data we collect, how we use it, with whom we share it, how long we keep it, and how you can exercise your rights. It applies to our websites, products, and services (the “Services”).
If you connect a Google account to Appointwise, this policy also explains our handling of Google user data obtained via Google OAuth.
1) Data We Collect
Account & Contact Data. Name, email address, company name, role, and password (hashed).
Usage & Device Data. IP address, browser/OS, pages viewed, app interactions, and diagnostic logs.
Customer Content. Information you upload or generate in the Services (e.g., leads, messages, appointments).
Google User Data (via OAuth). If you authorize Appointwise, we access only the Google data necessary for the features you enable. Examples include:
Basic profile info (e.g., name, email) to identify your account;
Calendar data to create or read events you ask us to manage;
Gmail metadata or content only if you explicitly enable features that require it (e.g., reading specific messages to create appointments);
Contacts data to view or add contacts you direct us to manage.
We do not collect Google user data without your explicit authorization, and we do not use device microphones/cameras unless you opt in for a feature that needs them.
2) How We Use Data
We use data to:
Provide, operate, secure, and troubleshoot the Services;
Authenticate you and manage your account and connections (e.g., Google OAuth);
Perform actions you request (e.g., read a calendar, create an event, add a contact);
Improve the Services (analytics, testing, research);
Communicate with you (support, product updates, security notices);
Comply with law and enforce our terms.
Google user data is used only to provide the features you’ve enabled and for no other purpose. We do not use Google user data for advertising, profiling unrelated to the requested features, or building unrelated datasets.
3) With Whom We Share, Transfer, or Disclose Data
We do not sell your personal information or Google user data.
We disclose data only in these situations:
Service Providers (Processors). We use vetted third parties under written contracts to process data for us and only as needed to deliver the Services. Typical categories include cloud hosting, databases and backups, analytics, error monitoring, logging, email delivery, and customer support tooling.
Your Direction. We disclose data when you instruct or consent (e.g., syncing an event to Google Calendar, emailing a lead).
Legal, Safety, and Rights. If required by law or in good-faith belief disclosure is necessary to protect you, us, users, or the public (e.g., court order, detecting abuse, preventing fraud).
Business Transfers. If we undergo a merger, acquisition, or asset sale, your data may transfer as part of the transaction, subject to this Policy.
Human Access to Google User Data. Human access is limited and permitted only: (a) with your explicit consent; (b) to comply with applicable law; or (c) for security and abuse investigations, troubleshooting, or debugging. Access is logged and restricted.
4) Google OAuth & “Limited Use” Commitments
For Google user data obtained via OAuth:
We only request the minimal scopes needed for the features you use.
We do not sell Google user data.
We do not share Google user data with third parties except as needed to provide the Services (processors) or as required by law.
We do not use Google user data for serving ads.
We do not allow unauthorized human reading of Google user data.
You can review or revoke Appointwise’s access at any time in your Google Account: https://myaccount.google.com/permissions.
5) Cookies & Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve performance. You can control cookies in your browser settings; some features may not function without them.
6) Data Retention & Deletion
General retention.
Account data: kept while your account is active. If you delete your account, we delete or anonymize account data within 30 days.
Customer content: retained while your account is active; deleted or anonymized within 30 days after account deletion.
Google user data.
OAuth tokens: stored while your Google account is connected; deleted within 7 days after you disconnect or delete your Appointwise account.
Synchronized items (e.g., created events/contacts): we keep only what is necessary to display history in the app. If you delete your account or disconnect Google, related cached Google data is deleted within 30 days.
Indexed/search caches: refreshed frequently and purged within 30 days after disconnection.
System logs containing incidental identifiers may persist for up to 90 days for security and audit, then are deleted or anonymized.
Encrypted backups roll off within 35 days under standard backup rotation.
Inactivity. We may deactivate and delete accounts with no sign-ins or activity for 18 months, after notice to the registered email.
How to delete data.
Delete your account in-app (Settings → Account → Delete) or email hello@appointwise.io from your registered address.
Disconnect Google at any time in Appointwise (Settings → Integrations) and/or via Google at
https://myaccount.google.com/permissions.
We will confirm completion of deletion requests to your registered email.
7) Your Rights & Choices
Access, correct, or delete your information;
Export your data where technically feasible;
Opt out of non-essential emails;
Withdraw Google permissions at any time (
https://myaccount.google.com/permissions).
To exercise rights, use the in-app controls or contact hello@appointwise.io. We may verify your identity before fulfilling requests.
8) Security
We use industry-standard security measures, including encryption in transit and at rest, least-privilege access, and continuous monitoring. No method is 100% secure; we will notify you of significant incidents as required by law.
9) International Data Transfers
If we transfer data across borders, we use appropriate safeguards (e.g., standard contractual clauses) as required by applicable law.
10) Children’s Privacy
Our Services are not directed to children under 13 (or older, as defined by local law). We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it.
11) Changes to This Policy
We may update this Policy from time to time. Material changes will be notified by email and/or in-app. The “Last updated” date reflects the latest revision.
12) Contact Us
Questions or requests about privacy?
Email: hello@appointwise.io
Privacy Policy — Appointwise
Last updated: 23 October 2025
Appointwise (“we,” “us,” “our”) provides tools that help businesses manage leads and appointments. This Privacy Policy explains what data we collect, how we use it, with whom we share it, how long we keep it, and how you can exercise your rights. It applies to our websites, products, and services (the “Services”).
If you connect a Google account to Appointwise, this policy also explains our handling of Google user data obtained via Google OAuth.
1) Data We Collect
Account & Contact Data. Name, email address, company name, role, and password (hashed).
Usage & Device Data. IP address, browser/OS, pages viewed, app interactions, and diagnostic logs.
Customer Content. Information you upload or generate in the Services (e.g., leads, messages, appointments).
Google User Data (via OAuth). If you authorize Appointwise, we access only the Google data necessary for the features you enable. Examples include:
Basic profile info (e.g., name, email) to identify your account;
Calendar data to create or read events you ask us to manage;
Gmail metadata or content only if you explicitly enable features that require it (e.g., reading specific messages to create appointments);
Contacts data to view or add contacts you direct us to manage.
We do not collect Google user data without your explicit authorization, and we do not use device microphones/cameras unless you opt in for a feature that needs them.
2) How We Use Data
We use data to:
Provide, operate, secure, and troubleshoot the Services;
Authenticate you and manage your account and connections (e.g., Google OAuth);
Perform actions you request (e.g., read a calendar, create an event, add a contact);
Improve the Services (analytics, testing, research);
Communicate with you (support, product updates, security notices);
Comply with law and enforce our terms.
Google user data is used only to provide the features you’ve enabled and for no other purpose. We do not use Google user data for advertising, profiling unrelated to the requested features, or building unrelated datasets.
3) With Whom We Share, Transfer, or Disclose Data
We do not sell your personal information or Google user data.
We disclose data only in these situations:
Service Providers (Processors). We use vetted third parties under written contracts to process data for us and only as needed to deliver the Services. Typical categories include cloud hosting, databases and backups, analytics, error monitoring, logging, email delivery, and customer support tooling.
Your Direction. We disclose data when you instruct or consent (e.g., syncing an event to Google Calendar, emailing a lead).
Legal, Safety, and Rights. If required by law or in good-faith belief disclosure is necessary to protect you, us, users, or the public (e.g., court order, detecting abuse, preventing fraud).
Business Transfers. If we undergo a merger, acquisition, or asset sale, your data may transfer as part of the transaction, subject to this Policy.
Human Access to Google User Data. Human access is limited and permitted only: (a) with your explicit consent; (b) to comply with applicable law; or (c) for security and abuse investigations, troubleshooting, or debugging. Access is logged and restricted.
4) Google OAuth & “Limited Use” Commitments
For Google user data obtained via OAuth:
We only request the minimal scopes needed for the features you use.
We do not sell Google user data.
We do not share Google user data with third parties except as needed to provide the Services (processors) or as required by law.
We do not use Google user data for serving ads.
We do not allow unauthorized human reading of Google user data.
You can review or revoke Appointwise’s access at any time in your Google Account: https://myaccount.google.com/permissions.
5) Cookies & Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve performance. You can control cookies in your browser settings; some features may not function without them.
6) Data Retention & Deletion
General retention.
Account data: kept while your account is active. If you delete your account, we delete or anonymize account data within 30 days.
Customer content: retained while your account is active; deleted or anonymized within 30 days after account deletion.
Google user data.
OAuth tokens: stored while your Google account is connected; deleted within 7 days after you disconnect or delete your Appointwise account.
Synchronized items (e.g., created events/contacts): we keep only what is necessary to display history in the app. If you delete your account or disconnect Google, related cached Google data is deleted within 30 days.
Indexed/search caches: refreshed frequently and purged within 30 days after disconnection.
System logs containing incidental identifiers may persist for up to 90 days for security and audit, then are deleted or anonymized.
Encrypted backups roll off within 35 days under standard backup rotation.
Inactivity. We may deactivate and delete accounts with no sign-ins or activity for 18 months, after notice to the registered email.
How to delete data.
Delete your account in-app (Settings → Account → Delete) or email hello@appointwise.io from your registered address.
Disconnect Google at any time in Appointwise (Settings → Integrations) and/or via Google at
https://myaccount.google.com/permissions.
We will confirm completion of deletion requests to your registered email.
7) Your Rights & Choices
Access, correct, or delete your information;
Export your data where technically feasible;
Opt out of non-essential emails;
Withdraw Google permissions at any time (
https://myaccount.google.com/permissions).
To exercise rights, use the in-app controls or contact hello@appointwise.io. We may verify your identity before fulfilling requests.
8) Security
We use industry-standard security measures, including encryption in transit and at rest, least-privilege access, and continuous monitoring. No method is 100% secure; we will notify you of significant incidents as required by law.
9) International Data Transfers
If we transfer data across borders, we use appropriate safeguards (e.g., standard contractual clauses) as required by applicable law.
10) Children’s Privacy
Our Services are not directed to children under 13 (or older, as defined by local law). We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it.
11) Changes to This Policy
We may update this Policy from time to time. Material changes will be notified by email and/or in-app. The “Last updated” date reflects the latest revision.
12) Contact Us
Questions or requests about privacy?
Email: hello@appointwise.io
Privacy Policy — Appointwise
Last updated: 23 October 2025
Appointwise (“we,” “us,” “our”) provides tools that help businesses manage leads and appointments. This Privacy Policy explains what data we collect, how we use it, with whom we share it, how long we keep it, and how you can exercise your rights. It applies to our websites, products, and services (the “Services”).
If you connect a Google account to Appointwise, this policy also explains our handling of Google user data obtained via Google OAuth.
1) Data We Collect
Account & Contact Data. Name, email address, company name, role, and password (hashed).
Usage & Device Data. IP address, browser/OS, pages viewed, app interactions, and diagnostic logs.
Customer Content. Information you upload or generate in the Services (e.g., leads, messages, appointments).
Google User Data (via OAuth). If you authorize Appointwise, we access only the Google data necessary for the features you enable. Examples include:
Basic profile info (e.g., name, email) to identify your account;
Calendar data to create or read events you ask us to manage;
Gmail metadata or content only if you explicitly enable features that require it (e.g., reading specific messages to create appointments);
Contacts data to view or add contacts you direct us to manage.
We do not collect Google user data without your explicit authorization, and we do not use device microphones/cameras unless you opt in for a feature that needs them.
2) How We Use Data
We use data to:
Provide, operate, secure, and troubleshoot the Services;
Authenticate you and manage your account and connections (e.g., Google OAuth);
Perform actions you request (e.g., read a calendar, create an event, add a contact);
Improve the Services (analytics, testing, research);
Communicate with you (support, product updates, security notices);
Comply with law and enforce our terms.
Google user data is used only to provide the features you’ve enabled and for no other purpose. We do not use Google user data for advertising, profiling unrelated to the requested features, or building unrelated datasets.
3) With Whom We Share, Transfer, or Disclose Data
We do not sell your personal information or Google user data.
We disclose data only in these situations:
Service Providers (Processors). We use vetted third parties under written contracts to process data for us and only as needed to deliver the Services. Typical categories include cloud hosting, databases and backups, analytics, error monitoring, logging, email delivery, and customer support tooling.
Your Direction. We disclose data when you instruct or consent (e.g., syncing an event to Google Calendar, emailing a lead).
Legal, Safety, and Rights. If required by law or in good-faith belief disclosure is necessary to protect you, us, users, or the public (e.g., court order, detecting abuse, preventing fraud).
Business Transfers. If we undergo a merger, acquisition, or asset sale, your data may transfer as part of the transaction, subject to this Policy.
Human Access to Google User Data. Human access is limited and permitted only: (a) with your explicit consent; (b) to comply with applicable law; or (c) for security and abuse investigations, troubleshooting, or debugging. Access is logged and restricted.
4) Google OAuth & “Limited Use” Commitments
For Google user data obtained via OAuth:
We only request the minimal scopes needed for the features you use.
We do not sell Google user data.
We do not share Google user data with third parties except as needed to provide the Services (processors) or as required by law.
We do not use Google user data for serving ads.
We do not allow unauthorized human reading of Google user data.
You can review or revoke Appointwise’s access at any time in your Google Account: https://myaccount.google.com/permissions.
5) Cookies & Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve performance. You can control cookies in your browser settings; some features may not function without them.
6) Data Retention & Deletion
General retention.
Account data: kept while your account is active. If you delete your account, we delete or anonymize account data within 30 days.
Customer content: retained while your account is active; deleted or anonymized within 30 days after account deletion.
Google user data.
OAuth tokens: stored while your Google account is connected; deleted within 7 days after you disconnect or delete your Appointwise account.
Synchronized items (e.g., created events/contacts): we keep only what is necessary to display history in the app. If you delete your account or disconnect Google, related cached Google data is deleted within 30 days.
Indexed/search caches: refreshed frequently and purged within 30 days after disconnection.
System logs containing incidental identifiers may persist for up to 90 days for security and audit, then are deleted or anonymized.
Encrypted backups roll off within 35 days under standard backup rotation.
Inactivity. We may deactivate and delete accounts with no sign-ins or activity for 18 months, after notice to the registered email.
How to delete data.
Delete your account in-app (Settings → Account → Delete) or email hello@appointwise.io from your registered address.
Disconnect Google at any time in Appointwise (Settings → Integrations) and/or via Google at
https://myaccount.google.com/permissions.
We will confirm completion of deletion requests to your registered email.
7) Your Rights & Choices
Access, correct, or delete your information;
Export your data where technically feasible;
Opt out of non-essential emails;
Withdraw Google permissions at any time (
https://myaccount.google.com/permissions).
To exercise rights, use the in-app controls or contact hello@appointwise.io. We may verify your identity before fulfilling requests.
8) Security
We use industry-standard security measures, including encryption in transit and at rest, least-privilege access, and continuous monitoring. No method is 100% secure; we will notify you of significant incidents as required by law.
9) International Data Transfers
If we transfer data across borders, we use appropriate safeguards (e.g., standard contractual clauses) as required by applicable law.
10) Children’s Privacy
Our Services are not directed to children under 13 (or older, as defined by local law). We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it.
11) Changes to This Policy
We may update this Policy from time to time. Material changes will be notified by email and/or in-app. The “Last updated” date reflects the latest revision.
12) Contact Us
Questions or requests about privacy?
Email: hello@appointwise.io